24/7 booking desk
Therapies, durations, prices and couple packages answered instantly.
WhatsApp automation for spas in Mumbai
Guests book a massage on WhatsApp in under a minute, any time of day, and arrive on time. Built for spas across Mumbai, replying in English, Hindi, Hinglish and Marathi.
7-day free trial · Live in 3 to 7 days · No tech skills needed
YYour spaonline · replies instantly
Do you have a 60 min deep tissue tonight?
Yes! 60 min deep tissue is available at 7:30 pm and 8:45 pm tonight. Shall I book one?
7:30 please
Booked ✅ 7:30 pm tonight. Please arrive 10 minutes early. See you soon!
The problem
Where spas in Mumbai lose guests
- Most spa enquiries come in the evening, after the front desk has gone home.
- Last-minute cancellations leave therapists idle.
- Guests ask the same questions about packages and prices all day.
- Regulars drift away because nobody follows up.
What Runwell sets up
Everything your front desk does, on autopilot
Therapist scheduling
Bookings respect each therapist's shift and room availability.
Reminders
Automatic reminder with confirm or reschedule, so cancellations come early.
Membership renewals
Reminders before packages and memberships expire.
Reviews
Google review request after the session, private feedback if unhappy.
UPI advance
Take an advance for weekend and couple bookings to cut no-shows.
Free tool
Open the calculator →How much are missed messages costing you?
Put in your enquiries, average bill and no-shows. It takes 20 seconds.
How it works
Live in a week
- 15-minute call. Tell us your services, prices, timings and how you take bookings.
- We build and train it. Your assistant learns your spa, and you test it yourself.
- Go live. Share your WhatsApp link and QR. We update it every month.
Pricing
Simple plans
Starter
₹7,999 setup + ₹1,499/mo
WhatsApp assistant, FAQs, booking link, English, Hindi and Hinglish.
Growth
₹19,999 setup + ₹3,499/mo
Everything in Starter plus bookings, reminders, follow-ups, UPI payments, Google reviews and an owner dashboard.
Website
₹9,999 setup + ₹499/mo
Mobile-first website with Google Business Profile setup and local SEO.
Founding offer: the first 10 clients get a 7-day free trial and 50% off setup.
FAQ
Questions from spa owners
Do you work with spas in Mumbai?
Yes. Setup is done remotely over a WhatsApp video call, so any spa in Mumbai, from Andheri to Chembur, can go live in 3 to 7 days.
Which languages does it reply in?
It replies in English, Hindi, Hinglish and Marathi, matching how each customer writes.
How much does it cost?
Starter is ₹7,999 setup + ₹1,499/month. Growth, with bookings, reminders, UPI and reviews, is ₹19,999 setup + ₹3,499/month. The first 10 founding clients get a 7-day free trial and 50% off setup.
Can it handle couple bookings?
Yes. It checks that two therapists and a room are free at the same time before confirming.
Will guests know they're talking to an assistant?
Yes, and they can ask for a person at any time. The chat goes straight to your staff with the full history.
Can customers still talk to a real person?
Yes. Anyone can ask for a person at any time, and the chat goes straight to you or your staff with the full conversation attached.
Never miss a guest message again.
Serving spas across Mumbai: Andheri, Bandra, Powai, Malad, Goregaon, Thane, Navi Mumbai, Borivali, Dadar, Chembur.